*********** individuals, impractical work ethics!!!

<p>I've recently changed my banking details, so i called Clientele to provide them with the new account number, that was 3 months ago, last month i called to enquire about why the debit order hasn't gone through, so i again I updated the banking details and thereafter the second lady i spoke with assured me that the debit order will go through on the 23rd of every month. Guess what? i whad to call again today! only to be told that when they sent they debit order it came back saying that the account is "closed", like what the hell? and the lady i spoke with too was rude and completely and uttetly inept, she was telling me that it was my duty to call if the debit order doesn't go through, I repeatedly gave them my account number two flipping times, i mean i have other debt orders that go through without a hassle. Next thing they'll tell me will that my policies has lapse, can you guys do your damn job!</p>