TM
Takalani M
1 reviews | Active since Nov 2020
25 Nov 2020, 05:55
Immediately cancel
I don't work the person **** to me and said the call centre agent will call me about the rewards and I told him that am not interested in having a policy with them now sadden they deducted two payments and am the breadwinner at home that money can buy a lot of things at home please cancel immediately
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Replies (2)
Clientele Life's replyOfficial
25 Nov 2020, 09:39Dear Takalani M,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply25 Nov 2020, 09:39
Official
Dear Takalani M,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
07 Dec 2020, 09:17Dear Takalani M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. It was found that you were approached by one of our consultants and that you authenticate your account details, you request to cancel the policy and the way forward was explained which you confirmed you were satisfied with. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. It was found that you were approached by one of our consultants and that you authenticate your account details, you request to cancel the policy and the way forward was explained which you confirmed you were satisfied with. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Best regards,
Clientele Life's reply07 Dec 2020, 09:17
Official
Dear Takalani M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. It was found that you were approached by one of our consultants and that you authenticate your account details, you request to cancel the policy and the way forward was explained which you confirmed you were satisfied with. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. It was found that you were approached by one of our consultants and that you authenticate your account details, you request to cancel the policy and the way forward was explained which you confirmed you were satisfied with. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Best regards,