SS
Siyamkele S
1 reviews | Active since Oct 2025
10 Oct 2025, 09:22
I'm still struggling...
I'm still struggling to access my Boston connect benefit, but only someone with less information or low iQ won't understand that this is an opportunity just for less
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Replies (2)
Clientele Life's replyOfficial
10 Oct 2025, 09:28Dear Siyamkele,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply10 Oct 2025, 09:28
Official
Dear Siyamkele,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
10 Oct 2025, 11:47Dear Siyamkele S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the inconvenience you may have experienced.
As per our telephonic discussion, we have assisted you with the one-time pin in order to reset the pin and access your profile and benefits on the app. We have explained the claim process for the Boston Connect voucher as well.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's reply10 Oct 2025, 11:47
Official
Dear Siyamkele S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the inconvenience you may have experienced.
As per our telephonic discussion, we have assisted you with the one-time pin in order to reset the pin and access your profile and benefits on the app. We have explained the claim process for the Boston Connect voucher as well.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life