TN
Thoko N

1 reviews | Active since Oct 2021

25 Oct 2023, 07:56

I’m so disappointed

I’m so hurt and disappointed my sister was paying clientele for years even though sometimes when she lose a job will stop but as soon as she find one she will continue, so this month she passed away and they told me she joined this year May and she invalid they won’t pay I’m so angry

0
Replies (2)
Clientele Life
Clientele Life's reply25 Oct 2023, 11:25
Official
Dear Thoko N,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
          
Yours sincerely, 
Lindiwe Mabizela
Service Support Specialist  
Clientele Life 
Clientele Life
Clientele Life's reply25 Oct 2023, 14:25
Official
Dear Thoko N,

Thank you for raising your concerns with us. We would like to pass our sincere condolences to you and your family. 

We confirm that we have made contact with you to provide feedback regarding the concerns raised and the claims process explained. 

We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,  Kutlwano Tsoai Service Support Specialist
Clientele Life