1 reviews | Active since Jan 2025
I’m not happy
I was victim of clientele life **** .I was at Tshwane Mall , this month and was called by one of those clientele agents working there . Sharp I go there , when I get there I repeatedly told that lady I’m not interested in opening a policy I’m good . She said that’s fine but she’s asking that I should I rate her service so she can receive R50 from clientele because she really needs it and they not making any money . I agreed and she only took my name and my numbers and said I will receive an SMS and they will call me to confirm that I’m taking the policy , I should just rate her there . Sharp a few minutes later after I left I received the SMS. Today when I wake up I got my money debit from my account and I can’t get it back or reverse it
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct