I'm being sent from pillar to post without getting a resolution
I'm being sent from pillar to post without getting a resolution. All I need to know if my funeral policy is underwritten by Clientele as my debit order indicates that it is Clientele deducting my account as B3 is nolonger getting payment.
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Clientele Life's replyOfficial
21 Nov 2025, 14:45Dear Nkuli D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply21 Nov 2025, 14:45
Official
Dear Nkuli D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
24 Nov 2025, 09:47Dear Nkuli D,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we where we have confirmed your Legacy Policy from B3 is active and is now under Clientele. We further confirmed the members covered, the next premium due and the claims process. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we where we have confirmed your Legacy Policy from B3 is active and is now under Clientele. We further confirmed the members covered, the next premium due and the claims process. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Clientele Life's reply24 Nov 2025, 09:47
Official
Dear Nkuli D,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we where we have confirmed your Legacy Policy from B3 is active and is now under Clientele. We further confirmed the members covered, the next premium due and the claims process. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we where we have confirmed your Legacy Policy from B3 is active and is now under Clientele. We further confirmed the members covered, the next premium due and the claims process. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life