******* selling of clientele products

I just don't understand how clientele allow this ******* selling or false selling if I can put it. I work in a bank and in a day I see more 10 people to dispute inclientele debichecks that they were **** to in order to get commission by your field workers. And to my surprise, the center management is allowing them to rob poor people of their hard earned money. The place is Tonga Mall Mpumalanga Nkomazi