DP
Delon P
1 reviews | Active since Jan 2020
04 Nov 2021, 09:46
******* Harassment
These ******* keep harassing my personal number with unsolicited and unwanted calls.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
04 Nov 2021, 13:57Dear Delon P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply04 Nov 2021, 13:57
Official
Dear Delon P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
DP
Delon P's updateReviewer Update
04 Nov 2021, 14:157 missed calls yesterday and more today and every day before that... That is harassment! I spoke to one of your staff and they said my number was on The National Consumer Database - how it's legal for them to gather information and hand it out is INSANE but neither you nor them nor ANY insurance company has MY permission to harass me with information or offers I have absolutely zero interest in. I think insurance companies are a racket and I will never ever give any of you a cent so please stop wasting your time and mine.
DP
Delon P's update04 Nov 2021, 14:15
Reviewer Update
7 missed calls yesterday and more today and every day before that... That is harassment! I spoke to one of your staff and they said my number was on The National Consumer Database - how it's legal for them to gather information and hand it out is INSANE but neither you nor them nor ANY insurance company has MY permission to harass me with information or offers I have absolutely zero interest in. I think insurance companies are a racket and I will never ever give any of you a cent so please stop wasting your time and mine.
Clientele Life's replyOfficial
04 Nov 2021, 15:30Dear Delon P, Thank you for contacting us.
We would like to apologize for the inconvenience this has caused you. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We would like to apologize for the inconvenience this has caused you. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply04 Nov 2021, 15:30
Official
Dear Delon P, Thank you for contacting us.
We would like to apologize for the inconvenience this has caused you. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We would like to apologize for the inconvenience this has caused you. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
DP
Delon P's updateReviewer Update
26 Jan 2022, 10:23I was told, when I asked the telesales person, where you got my details, they said 'The National Consumer Database' - when I contacted them, they sent me screen shots of their database and I am nowhere to be found it... So, as I suspected.
DP
Delon P's update26 Jan 2022, 10:23
Reviewer Update
I was told, when I asked the telesales person, where you got my details, they said 'The National Consumer Database' - when I contacted them, they sent me screen shots of their database and I am nowhere to be found it... So, as I suspected.