******* DEBIT FOR A POLICY I NEVER TOOK.

Clientele *******ly debited my bank account for a policy I never took. Once I got notification from my bank of a debit due from clientele I immediately called clientele call centre to request that they stop the debit. The consultant told me the policy number I gave her as reference did not match my name and surname it belonged to a person I did not know. I requested that she cancel the policy immediately and stop the debit permanently as the details she had were not mine but the account number she had was definitely mine.the debit went off in my account irrespective. I feel betrayed and ****** of my hard earned money, reversing the debit order with my bank will cost me an extra R100 which I do not have. Clientele consultants are unprofessional.