1 reviews | Active since Jul 2024
IFA representative opened a life insurance for me without my consent
My name is Maretha Moetsana and on the 2nd of may 2024 I was approched by an IFA representative who told me that if i wanted to join a business whereby I get paid by recruiting people. He asked for my details and i gave them to him. He also asked for my banking details so that he can put them in the system so that when i recruit people i will get paid straight into my bank account. I was suprised when 1100 was deducted from my bank account and when i checked i saw it was fota life insurance. Your IFA representative opened a l a life insurance without letting me know and he ******* me into approving a debit order . I would like to have my money back cos the life insurance that was opened I did nott give consent for it.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards Market Conduct