NS
Nokwanda S

1 reviews | Active since Mar 2022

23 Mar 2022, 08:21

IFA MEMBERSHIP CANCELLATION

Greetings

Kindly assist in cancelling the IFA membership as I have been trying to contact them without luck. Now they are telling me about the debit order that I was not told about before they made me a member, this is clearly unprofessional.

Please attend to this urgently

0
Replies (2)
Clientele Life
Clientele Life's reply23 Mar 2022, 09:43
Official
Dear Mpho R, 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Lebohang Makhakhe
Service Support Specialist
Clientele Life   
Clientele Life
Clientele Life's reply13 Apr 2022, 11:47
Official
Dear Mpho R,  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us. 

Regards,
 Market Conduct