XS
XolisileNqobile S
1 reviews | Active since Oct 2020
21 Oct 2020, 22:46
IFA Membership cancellation
Ifa membership cancellation
I've been trying to cancel my membership online but they saying I'm writing the wrong password while it is correct. And when I try to register for a new one they don't respond, been doing the same thing for hours They also been referring me to the app whilst it's also not helping. Please help urgently
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
22 Oct 2020, 08:18Dear XolisileNqobile S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
Clientele Life's reply22 Oct 2020, 08:18
Official
Dear XolisileNqobile S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
XS
XolisileNqobile S's updateReviewer Update
22 Oct 2020, 09:16Thank you
XS
XolisileNqobile S's update22 Oct 2020, 09:16
Reviewer Update
Thank you
Clientele Life's replyOfficial
22 Oct 2020, 14:17 Dear XolisileNqobile S,
At the outset I would like to apologize for the inconvenience caused regarding this matter. As per our discussion, the necessary assistance has been provided regarding your request to cancel the policy. Furthermore, we have confirmed that we will not raise any further debits in your account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
At the outset I would like to apologize for the inconvenience caused regarding this matter. As per our discussion, the necessary assistance has been provided regarding your request to cancel the policy. Furthermore, we have confirmed that we will not raise any further debits in your account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply22 Oct 2020, 14:17
Official
Dear XolisileNqobile S,
At the outset I would like to apologize for the inconvenience caused regarding this matter. As per our discussion, the necessary assistance has been provided regarding your request to cancel the policy. Furthermore, we have confirmed that we will not raise any further debits in your account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
At the outset I would like to apologize for the inconvenience caused regarding this matter. As per our discussion, the necessary assistance has been provided regarding your request to cancel the policy. Furthermore, we have confirmed that we will not raise any further debits in your account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist