LL
Love L
1 reviews | Active since Oct 2022
02 Oct 2022, 01:10
IFA Membership Cancellation
I would like to cancel my IFA membership my details were used without my concern to open this membership and I just noticed now when I got a Debit order of R450 and I would like a refund for my money
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Replies (2)
Clientele Life's replyOfficial
03 Oct 2022, 09:56Dear Love L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply03 Oct 2022, 09:56
Official
Dear Love L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
12 Oct 2022, 15:25Dear Love L,
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Clientele Life's reply12 Oct 2022, 15:25
Official
Dear Love L,
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct