AM
Aphelele M

1 reviews | Active since Jan 2021

18 Jan 2021, 08:49

IFA Cancellation Policy

Greetings

Kindly cancel my IFA policy, it's really not working out for me. Please do it asap, it's urgent. My IFA number is AF903547

Thanks in advance

0
Replies (2)
Clientele Life
Clientele Life's reply18 Jan 2021, 10:07
Official
Dear  Aphelele M,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply18 Jan 2021, 15:24
Official
Dear Aphelele M Thank you for raising your concerns with us.  We confirm that we made contact with you to provide feedback regarding the concerns raised.  Furthermore, we have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly.  It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however should you require any further assistance please feel free to contact us again.
 
Yours sincerely, 

Judith Mboweni Service Support Specialist Clientele Life