VM
Vincent M
1 reviews | Active since Aug 2019
03 Aug 2025, 06:08
IFA agents are *****
I hate this company and it's reps... I met a guy and said he just wants to talk to me About his IFA business took my phone and took pictures two months later a debit order comes through and I can't dispute including my bank now I must call them to close an account I didn't agree to and fight for my money back... Why is this entity even allowed to do such? 😡... This is uncalled for... This entity is a ****mer
Helpful (0)
Replies (5)0
Replies (5)
Clientele Life's replyOfficial
04 Aug 2025, 07:21Dear Vincent M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply04 Aug 2025, 07:21
Official
Dear Vincent M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's replyOfficial
05 Aug 2025, 07:43Dear Vincent M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
Best regards,
Clientele Life's reply05 Aug 2025, 07:43
Official
Dear Vincent M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
Best regards,
VM
Vincent M's updateReviewer Update
05 Aug 2025, 15:33Thank you for contacting me and was helped very much, just waiting for my refund... Truly grateful for your speedy resolution...
VM
Vincent M's update05 Aug 2025, 15:33
Reviewer Update
Thank you for contacting me and was helped very much, just waiting for my refund... Truly grateful for your speedy resolution...
VM
Vincent M's updateReviewer Update
05 Aug 2025, 15:36Beauty Phillips was the agent who truly helped me and actually explained what had happened, I'm very grateful for a grate agent like her... I'll come back as soon as I get my refund as promised within 7 working days...
VM
Vincent M's update05 Aug 2025, 15:36
Reviewer Update
Beauty Phillips was the agent who truly helped me and actually explained what had happened, I'm very grateful for a grate agent like her... I'll come back as soon as I get my refund as promised within 7 working days...
Clientele Life's replyOfficial
06 Aug 2025, 09:03Dear Vincent M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services. We are happy to have been able to help. We take pleasure in providing our customers with superior service.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services. We are happy to have been able to help. We take pleasure in providing our customers with superior service.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Best regards,
Clientele Life's reply06 Aug 2025, 09:03
Official
Dear Vincent M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services. We are happy to have been able to help. We take pleasure in providing our customers with superior service.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Beauty Phillips.
We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services. We are happy to have been able to help. We take pleasure in providing our customers with superior service.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Best regards,