NB
Nobuhle B
1 reviews | Active since Aug 2021
16 Aug 2021, 11:04
IFA
I would like to cancel my IFA account because it took my money without my permit and that money someone it for a rent and I can not afford to pay R399 every month, I'm not working I'm a student. My IFA number AF868859. Thank you
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Replies (2)
Clientele Life's replyOfficial
16 Aug 2021, 11:24Dear Nobuhle B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply16 Aug 2021, 11:24
Official
Dear Nobuhle B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
17 Aug 2021, 10:35Dear Nobuhle B, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we have contacted you to assist with the cancellation of the IFA Gold Plan you had, we also took you through the full cancellation process.
Furthermore we require a 30 days’ notice to cancel all debits with the bank as a result the last debit will be on the 25/09/2021.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that we have contacted you to assist with the cancellation of the IFA Gold Plan you had, we also took you through the full cancellation process.
Furthermore we require a 30 days’ notice to cancel all debits with the bank as a result the last debit will be on the 25/09/2021.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply17 Aug 2021, 10:35
Official
Dear Nobuhle B, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we have contacted you to assist with the cancellation of the IFA Gold Plan you had, we also took you through the full cancellation process.
Furthermore we require a 30 days’ notice to cancel all debits with the bank as a result the last debit will be on the 25/09/2021.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that we have contacted you to assist with the cancellation of the IFA Gold Plan you had, we also took you through the full cancellation process.
Furthermore we require a 30 days’ notice to cancel all debits with the bank as a result the last debit will be on the 25/09/2021.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life