1 reviews | Active since Sept 2020
***ial harassment
My girlfriend was man handle by one of clientele sales people in mall of tembisa. When she pulled away he would not let her. She told him 3 times she is unemployed and could not pay for whatever he was selling. He said not to worry it's just a quote. In the conversation he asked about how many children she had and when she said none he said he will give her twins. Then the conversation was about me and how much older I am than her and once again he told her he can give her twins. I consider this as serial harassment and he crossed the line. While all this was going on he took her details including banking details. When she got back to the car she got sms saying thank you for taking a funeral policy and that the first payment will be deducted end of April. I went back into the mall and told him to cancell the policy which he said he couldn't do because every where was closed. What I expect from clientele is displanary action against this sales person with proof being sent to me. I also expect in writing an apology from the sales person to my girlfriend. This so called funeral policy to be cancelled. The sales man's name is khanya.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Best regards,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Best regards,
We confirm that we made contact with you and Ms. Visage to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you have experienced. That is not our desired quality of service. As per our telephonic discussion with Ms Visage, we have assisted with the cancellation of the policy, where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Best regards,
We confirm that we made contact with you and Ms. Visage to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you have experienced. That is not our desired quality of service. As per our telephonic discussion with Ms Visage, we have assisted with the cancellation of the policy, where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Best regards,
