TT
Tracey Tracey.lee.paulsen
1 reviews | Active since Mar 2026
24 Mar 2026, 11:53
I would like to thank both Vinolia Nyapisi and More Kabelo who first assisted me
I would like to thank both Vinolia Nyapisi and More Kabelo who first assisted me. Vinolia and Kabelo handled my enquiry and thereafter the process of the claim with the utmost respect, care, and patience. My mother policy holder ( ***) has been in a state and is not able to speak to anyone, let alone complete this process, and you allowed me to act on her behalf with any ease. When we were waiting on the death certificate, Vinolia followed up to make sure we knew they were just waiting on us to provide the documents and once that was sent through the claim was processed within hours. That has made it possible to proceed with the funeral arrangements with so much ease.
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Replies (1)Clientele Life's replyOfficial
24 Mar 2026, 11:58 Dear Tracey,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
Clientele Life's reply24 Mar 2026, 11:58
Official
Dear Tracey,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
