RB
Romeo B
1 reviews | Active since May 2024
03 May 2024, 05:32
i would like clientele to refund my money
An amount of R294 was taken from my account two times by clientele. and it happens that i can't refund my money back. and i dont understand how did clientele get my bank details it's very wrong for Clientele to take money in people's accounts , I'd like clientele to refund my money please.
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Replies (2)
Clientele Life's replyOfficial
03 May 2024, 10:45Dear Romeo B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply03 May 2024, 10:45
Official
Dear Romeo B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
07 May 2024, 08:16Dear Romeo B,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply07 May 2024, 08:16
Official
Dear Romeo B,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct