S
Songezo

1 reviews | Active since May 2026

18 May 2026, 16:22

I win voucher but I ...

I win voucher but I don't know how to load

0
Replies (2)
Clientele Life
Clientele Life's reply18 May 2026, 16:29
Official
Dear Songezo,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and further assistance. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply19 May 2026, 14:37
Official
Dear Songezo S, We confirm that we made contact with you to assist and provide feedback regarding the concerns raised.  At the outset, we would like to apologize for the inconvenience you may have experienced.   As per our telephonic discussion with you, we have explained you need to collect the simcard at the provided address nearest to you. Please go with your proof of address and ID document for RICA purposes. We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Yours sincerely,  Nonhlanhla NgwenyaService Support Specialist Clientele Life