1 reviews | Active since Feb 2017

01 Mar 2017, 14:19

I WILL NEVER RECOMMEND ANYONE TO CLIENTELE

<p>I started investment with clientele 01 March 2012 nothing else, then they phone me about the Clientele legal then i accept it then i had two policies so far, from there thewere so many policies i didnt know about, i phone to ask i didnt get clue, then i continue,till today, my policy need to pay me out there's stories, i even have business plan i have been paying along without knowing,ame happen here, they even add things you didn't even sign for in our policies, Clientele is a totally disgrace, its only november and december i didn;t pay, i was suppose to claim today they say i can encash R100 just imagine, i m going to tell all the people i refer to clientele to quit before its late, I nearly put 12 people(my colleagues into shame because they asked me to help them join. i WILL NEVER RECOMMEND ANYONE TO CLIENTELE. THATS CLIENTELE WITH **** ADVERTI*****T</p>

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Replies (2)
Clientele Life
Clientele Life's reply01 Mar 2017, 15:30
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist

Clientele Life
Clientele Life's reply16 Mar 2017, 09:42
Official

Thank you for raising your concerns with us.

As per our telephonic discussion on 02 March 2017, I provided the necessary feedback regarding your Foundation Plan. I also provided you with a detailed explanation on the way the policy is designed and further confirmed the premium increase each year.

On the call I further explained the percentage which was being invested on each month and gave more clarity on the Accidental Death , Dread Decease and Accidental Disability Benefits.

Thank you for giving us an opportunity to resolve your query , we trust this is all you require in this regard however, should you wish to contact us again please do not hesitate to do so.

Yours sincerely,

Vusumuzi Dlamini

Services Recovery Specialist

Clientele Life