T
Tristonia

1 reviews | Active since Nov 2025

12 Nov 2025, 11:44

I was promised that ...

I was promised that I will receive R2500 vouchers every month when I become a member, and found out that it was a lie

0
Replies (2)
Clientele Life
Clientele Life's reply12 Nov 2025, 11:46
Official
Dear Tristonia,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply13 Nov 2025, 11:15
Official
Dear Tristonia, 

Thank you for raising your concerns and bringing this matter to our attention. 

The sales call was reviewed and it was found that the correct policy information was explained at sales stage.  We confirm that Skhumbuzo Mbele from our Market Conduct department has been in contact with you to provide the necessary feedback.  We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again.  Regards,  Market Conduct