I was not satisfied with the service offered by the people who were selling the policy

Item: Clientele Life
Rating: 4
Author: Leader L

I was not satisfied with the service offered by the people who were selling the policy. With the misleading information and not disclosing all the information needed to fully make the right decision as the customer.

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Replies (2)

Clientele Life's replyOfficial

14 Jul 2025, 13:44

Dear Leader,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,

Market Conduct
Clientele Life

Clientele Life's reply14 Jul 2025, 13:44

Official

Clientele Life's replyOfficial

14 Jul 2025, 14:50

Dear Leader,

Thank you for raising your concerns and bringing this matter to our attention.

We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.

We trust you find this in order and that this matter has been resolved to your satisfaction.

Regards,

Market Conduct

Clientele Life's reply14 Jul 2025, 14:50