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Akhona A

1 reviews | Active since Jan 2026

09 Jan 2026, 14:25

I was not happy abo...

I was not happy about the treatment I dd get about clientele perks

0
Replies (2)
Clientele Life
Clientele Life's reply09 Jan 2026, 14:28
Official
Dear Akhona,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply13 Jan 2026, 12:39
Official
Dear Akhona ,

We confirm that we made contact with you to provide feedback regarding the concerns raised. 
 
At the outset, we would like to apologize for the delay and inconvenience you may have experienced.  As per our telephonic discussion, we confirm that your Clientele Perks plan was cancelled as per your request on January 1, 2026.
 
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely, 
 
 Lindokuhle Nhlengethwa
 Service Support Specialist 
 Clientele Life