ND
NqoehbileNunuz D
1 reviews | Active since Apr 2020
07 Apr 2020, 09:05
I want to cancel this policy
I'm very disappointed with this company all I want to do is to cancel this damn policy it's funny that you can contact us so that you can sell lies to us but when I'm trying to contact you I'm not able to because of lockdow. I just want to cancel this damn thing b4 you even start debiting my account I spoke to a Nomfundo Zuma who said you have no annual increase but when I receive my documents there is and what **** is this that I'm covered for 50% after 6 months and then only from month 13 I'm covered 100%? That's bull plz just cancel this ***
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Clientele Life's replyOfficial
08 Apr 2020, 08:06Dear NqoehbileNunuz D
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct
Clientele Life's reply08 Apr 2020, 08:06
Official
Dear NqoehbileNunuz D
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct