JH
Juvani H
1 reviews | Active since Oct 2023
20 Jan 2024, 13:45
I want to cancel me ...
I want to cancel me policy and no one is getting back and I can't get hold of them sending emails but no one is getting back to me
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Replies (2)
Clientele Life's replyOfficial
22 Jan 2024, 09:56Dear Juvani H
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply22 Jan 2024, 09:56
Official
Dear Juvani H
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
22 Jan 2024, 11:53Dear Juvani H, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 22nd of January regarding your cancellation request. Furthermore , I have confirmed that an sms and a letter will be sent within 24/48hrs confirming that your request was proccessed. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply22 Jan 2024, 11:53
Official
Dear Juvani H, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 22nd of January regarding your cancellation request. Furthermore , I have confirmed that an sms and a letter will be sent within 24/48hrs confirming that your request was proccessed. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life