ML
Matsawela L
1 reviews | Active since Dec 2023
22 Dec 2023, 01:03
I want my money back and cancel the life insurance policy I never app**** for.
I just received a message from my bank account that says Clientele Life debited R322 without my approval. I never app**** for any policy with Clientele Life, I wonder how did they get my banking details. Something is not right with this company as big as it is, can do such horrible thing to people. It's December and I must be their victim. Why victimizing people like this? I want my money back with the service fee that I was charged because of their debit order.
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Replies (1)Clientele Life's replyOfficial
22 Dec 2023, 08:22Dear Matsawela constance L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's reply22 Dec 2023, 08:22
Official
Dear Matsawela constance L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
