MG
Mandla G
1 reviews | Active since Jun 2021
05 Jul 2021, 11:57
I want my money
Clientele life doesn't fulfil their promise last week they promised to refund me my total of R521.00 by friday(02 July) to my bank account but they only paid R230 on friday what happened to my R291.00?
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Replies (2)
Clientele Life's replyOfficial
05 Jul 2021, 14:47Dear Mandla G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply05 Jul 2021, 14:47
Official
Dear Mandla G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
06 Jul 2021, 09:06Dear Mandla G,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, the necessary feedback has been provided we have further , confirmed that a refund will be processed within the turnaround communicated.
Thank you for providing us the opportunity to assist in resolving the concerns raised.
I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours Sincerely,
Yours Sincerely,
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
Clientele Life's reply06 Jul 2021, 09:06
Official
Dear Mandla G,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, the necessary feedback has been provided we have further , confirmed that a refund will be processed within the turnaround communicated.
Thank you for providing us the opportunity to assist in resolving the concerns raised.
I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours Sincerely,
Yours Sincerely,
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life