MM
Mogammad M
1 reviews | Active since Oct 2019
27 Jul 2024, 12:57
I want my money
Worst experience ever I dont have an account with them but they keep on securing from my account and never return it everytime they say with in 7 days they will reverse but no money in my account I even changed my bank account but still deducting from my account I cant even buy my baby milk
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
29 Jul 2024, 13:20Dear Mogammad tariq M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply29 Jul 2024, 13:20
Official
Dear Mogammad tariq M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
31 Jul 2024, 11:50Dear Mogammad tariq M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards
Market Conduct
Clientele Life's reply31 Jul 2024, 11:50
Official
Dear Mogammad tariq M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards
Market Conduct