1 reviews | Active since Oct 2017
I told you
Good day can u people never phone me again or your voice call I'm not interested, u people are calling me everyday I'm not interested
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Dear ewald-erasmus
We have attempted to contact you on 05 February 2018 on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you on 06 February 2018 to assist you further.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Best regards,
Dear ewald-erasmus
We have attempted to contact you on 05 February 2018 on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you on 06 February 2018 to assist you further.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Best regards,
Dear ewald-erasmus,
We acknowledge receipt of the concerns raised.
We confirm that our attempts to contact you on 05th, 6th and 7th February 2018 to provide feedback, resulted in no success. Our response to the matter refers:
We have requested for your details to be removed from our database, your details have been blacklisted from receiving any direct marketing calls and messages with all our affiliates.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have since removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list. You confirmed that you have followed the process and removed your details.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We would like to apologise for the inconvenience caused in this regards. You have confirmed that you are satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Best regards,
Dear ewald-erasmus,
We acknowledge receipt of the concerns raised.
We confirm that our attempts to contact you on 05th, 6th and 7th February 2018 to provide feedback, resulted in no success. Our response to the matter refers:
We have requested for your details to be removed from our database, your details have been blacklisted from receiving any direct marketing calls and messages with all our affiliates.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have since removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list. You confirmed that you have followed the process and removed your details.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We would like to apologise for the inconvenience caused in this regards. You have confirmed that you are satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find the above in order however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Recovery Specialist
Best regards,