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Thabile thabile.nhlapo

1 reviews | Active since Feb 2026

04 Feb 2026, 10:39

I still haven't rece...

I still haven't received an email with the enhancement form for the withdrawal and 7days is too far I need the money by Friday

0
Replies (2)
Clientele Life
Clientele Life's reply04 Feb 2026, 11:06
Official
Dear Thabile,
                                                                       
We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct. 
Clientele Life
Clientele Life's reply04 Feb 2026, 13:37
Official
Dear Thabile , 

We confirm that we have made contact with you- to provide feedback regarding the concerns raised. 

At the outset, we would like to take this opportunity to apologize for any inconvenience experienced. 

Kindly be informed that your encashment has been processed as an urgent request and payment will occur within 24-48 hours.
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely, 
Maria Mokhuabane
Service Recovery Specialist 
Clientele Life