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Wamkelwe W
1 reviews | Active since Aug 2026
28 Aug 2026, 17:51
I signed up for movie vouchers at clientele recently
I signed up for movie vouchers at clientele recently. But when i loggen into their app there was nothing about vouchers. It was a life cover policy of R170. They started deducting money from my account and i called them several time for cancellation. They always tell me they will transfer me to the cancellation department and yhey they will call me back. They never call back and are still deducting money from my account. I want them to stop.
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Replies (2)
Clientele Life's replyOfficial
28 Aug 2026, 21:57Dear Wamkelwe
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply28 Aug 2026, 21:57
Official
Dear Wamkelwe
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's replyOfficial
10 Sept 2026, 14:18Dear Wamkelwe W
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful.
Please be informed that we have since cancelled the policy in question, and we would appreciate it if you can contact us directly regarding our refund process.
Yours sincerely,
Judith Mboweni
Service Support
Clientèle Life
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful.
Please be informed that we have since cancelled the policy in question, and we would appreciate it if you can contact us directly regarding our refund process.
Yours sincerely,
Judith Mboweni
Service Support
Clientèle Life
Clientele Life's reply10 Sept 2026, 14:18
Official
Dear Wamkelwe W
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful.
Please be informed that we have since cancelled the policy in question, and we would appreciate it if you can contact us directly regarding our refund process.
Yours sincerely,
Judith Mboweni
Service Support
Clientèle Life
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful.
Please be informed that we have since cancelled the policy in question, and we would appreciate it if you can contact us directly regarding our refund process.
Yours sincerely,
Judith Mboweni
Service Support
Clientèle Life