1 reviews | Active since Sept 2015
I should wait 2-3 weeks for Clientele to send me the recording of my contract with them!!! Iv been in contact with them since the 19th of January but still my query is not resolved. Your service is VERY BAD!!!!!!!!
VERY BAD!!!!
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Dear ZinhleL,
We confirm receipt of the concerns raised.
As per telephonic discussion we confirm that the call recording has been sent to you as per your request.
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Yours sincerely,
Mahlatse Aphane
Team Leader: Compliance
Dear ZinhleL,
We confirm receipt of the concerns raised.
As per telephonic discussion we confirm that the call recording has been sent to you as per your request.
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Yours sincerely,
Mahlatse Aphane
Team Leader: Compliance