I need my money back...

Item: Clientele Life
Rating: 1
Author: Thobeka B

I need my money back due to unauthorized debit order

Helpful (0)

Replies (2)

Clientele Life's replyOfficial

26 Dec 2025, 09:54

Dear Thobeka,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,

Market Conduct

Clientele Life's reply26 Dec 2025, 09:54

Official

Dear Thobeka,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,

Market Conduct

Clientele Life's replyOfficial

08 Jan 2026, 11:46

Dear Thobeka T,

Thank you for raising your concerns and bringing this matter to our attention.

We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order, however should you require further assistance please feel free to contact us.

Regards,

Market Conduct

Clientele Life's reply08 Jan 2026, 11:46

Official

Dear Thobeka T,

Thank you for raising your concerns and bringing this matter to our attention.

We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order, however should you require further assistance please feel free to contact us.

Regards,

Market Conduct