FN
Fikile N
1 reviews | Active since May 2024
04 Jul 2025, 19:31
I need my money
They deduct my my money without my permission and it's not the first time
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
07 Jul 2025, 08:48Dear Fikile N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's reply07 Jul 2025, 08:48
Official
Dear Fikile N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's replyOfficial
09 Jul 2025, 07:26Dear Fikile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply09 Jul 2025, 07:26
Official
Dear Fikile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct