MT
Mpho T
1 reviews | Active since Oct 2025
24 Oct 2025, 09:23
I need help
I've requested a refund from last week and today they sent my refund only for them to debit it again and I'm being told that they need to investigate now, I want my money back you ****mers I don't even work and now I have to fight for my money. They **** and sold a lie of a cover and was told they'll close after I got my refund so every month they take the little I get and I keep calling and requested my refund. ***
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Replies (3)MT
Mpho T's updateReviewer Update
24 Oct 2025, 09:28I will not rest until I get my money back , we need mkwa**** to investigate clientele. I've never been so emotionally abused and they don't know what they're taking from me.
MT
Mpho T's update24 Oct 2025, 09:28
Reviewer Update
I will not rest until I get my money back , we need mkwa**** to investigate clientele. I've never been so emotionally abused and they don't know what they're taking from me.
Clientele Life's replyOfficial
24 Oct 2025, 10:21Dear Mpho T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply24 Oct 2025, 10:21
Official
Dear Mpho T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
24 Oct 2025, 14:17Dear Mpho T,
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process, and you confirmed that you were satisfied with the feedback.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.
Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process, and you confirmed that you were satisfied with the feedback.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.
Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
Clientele Life's reply24 Oct 2025, 14:17
Official
Dear Mpho T,
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process, and you confirmed that you were satisfied with the feedback.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.
Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process, and you confirmed that you were satisfied with the feedback.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.
Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life