N
Ntombizodwa
1 reviews | Active since Sept 2025
23 Sept 2025, 09:47
I made an encashment...
I made an encashment on my policy on the 8th of September and still not paid yet whereas you said it will take 8 working days
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Replies (2)
Clientele Life's replyOfficial
23 Sept 2025, 10:00Dear Ntombizodwa,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply23 Sept 2025, 10:00
Official
Dear Ntombizodwa,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
23 Sept 2025, 11:22 Dear Mrs Ntombizodwa, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 23rd of September and also confirmed the status of your withdrawal request. Furthermore , I have explained that we currently have a backlog on all our requests but your funds will be paid before end of business today. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Clientele Life's reply23 Sept 2025, 11:22
Official
Dear Mrs Ntombizodwa, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 23rd of September and also confirmed the status of your withdrawal request. Furthermore , I have explained that we currently have a backlog on all our requests but your funds will be paid before end of business today. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance