Ct
Carien tredoux.carien

1 reviews | Active since Jul 2025

08 Jul 2025, 17:45

I' m not happy I've wait 2 hours that somebody will get back to me

I' m not happy I've wait 2 hours that somebody will get back to me. Now they said my issue is resolved I need still somebody to call me back If your client service is like this, I would not recommend it to anyone

0
Replies (2)
Clientele Life
Clientele Life's reply09 Jul 2025, 07:12
Official
Dear Carien C, 
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
 Yours sincerely, 

Market Conduct 
Clientele Life

 
Clientele Life
Clientele Life's reply09 Jul 2025, 11:12
Official
Carien C,

Thank you for raising your concerns with us.

At the outset, we would like to apologize for the delay and inconvenience experienced.

As per our telephonic discussion, our Sales Department will be in contact with you later today as per your request.

We trust you find this in order, however, should you require any further assistance please feel free to contact us again.

Yours sincerely, 
 
Lindokuhle Nhlengethwa 
Service Support Specialist 
Clientele Life