OD
Onke D
1 reviews | Active since Oct 2020
12 Oct 2020, 11:26
I joined IFA in the 1st October 2020 were you suppose to recruit people in order to earn money monthly so i thought okay since you haven't recruited people they will be no money with drawn from my account until i recruite people but no about R389 of my mo
I joined IFA in the 1st October 2020 were you suppose to recruit people in order to earn money monthly so i thought okay since you haven't recruited people they will be no money with drawn from my account until i recruite people but no about R389 of my money was deducted bare in mind i don't work am still a student so i thought joing ifa i will get cash aside but since i can't recruite i can't continue paying ifa Policy,people think it's a **** so they don't wanna joing. So what i did i texted the clientele life company using their email they told me they will reply after two days,but two days has passed we are in another week they haven't rep**** back so i need to cancel the ifa policy ASAP.
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Replies (5)
Clientele Life's replyOfficial
12 Oct 2020, 11:33Dear Onke D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply12 Oct 2020, 11:33
Official
Dear Onke D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
OD
Onke D's updateReviewer Update
12 Oct 2020, 12:50I just got a text with a reference number so I don't what to do or should I wait for a call
OD
Onke D's update12 Oct 2020, 12:50
Reviewer Update
I just got a text with a reference number so I don't what to do or should I wait for a call
OD
Onke D's updateReviewer Update
12 Oct 2020, 12:50I just got a text with a reference number so I dont
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Onke D's update12 Oct 2020, 12:50
Reviewer Update
I just got a text with a reference number so I dont
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Onke D's updateReviewer Update
12 Oct 2020, 12:51Sorry I meant to say I got a text with a reference number so I don't know what to do wether to call or wait for your call??
OD
Onke D's update12 Oct 2020, 12:51
Reviewer Update
Sorry I meant to say I got a text with a reference number so I don't know what to do wether to call or wait for your call??
Clientele Life's replyOfficial
15 Oct 2020, 08:37Dear Onke D,
Thank you for raising your concerns with us.
Thank you for raising your concerns with us.
As per telephonic discussion, we have addressed all your concerns raised, and we confirmed the manner in which the policy is designed and how the IFA (Independent Field Advertiser) business opportunity work. We have provided you with different options as to how to grow your business, however, you confirmed that the business opportunity is not working for you at the moment.
The cancellation process of the IFA business was explained to you by our consultant.
We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Market Conduct
Clientele Life's reply15 Oct 2020, 08:37
Official
Dear Onke D,
Thank you for raising your concerns with us.
Thank you for raising your concerns with us.
As per telephonic discussion, we have addressed all your concerns raised, and we confirmed the manner in which the policy is designed and how the IFA (Independent Field Advertiser) business opportunity work. We have provided you with different options as to how to grow your business, however, you confirmed that the business opportunity is not working for you at the moment.
The cancellation process of the IFA business was explained to you by our consultant.
We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Market Conduct