RD
Rishi D

1 reviews | Active since Feb 2024

04 Aug 2024, 11:09

I have taken a polic...

I have taken a policy which I was not happy with and I decided to cancel and ask them for my refund and they had not given it back

0
Replies (2)
Clientele Life
Clientele Life's reply05 Aug 2024, 14:19
Official
Dear  Rishi parbhoo D,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life 
Clientele Life
Clientele Life's reply05 Aug 2024, 15:32
Official
 Dear  Rishi parbhoo D,

At the outset I would like to apologize for the inconvenience caused regarding  the concerns raised. As per our  discussion, the necessary feedback has been provided on the 5th  of August 2024. Furthermore , I have confirmed a Turn Around Time for funds to reflect in to your bank account. I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life