JM
Jeanine M

1 reviews | Active since Aug 2015

10 Oct 2015, 13:45

I have phoned and told them to cancel

Hi <br> Clientelle refused to cancel my account with immdeitate affect as I phoned in and said so myself <br> im still being billed for all this **** and I'm not paying a cent towards clentelle your'll always have adverts on tv but u cant stick to customer service your service is 0/10.<br> I wanted your'll to cancel my hospital plan from August and your'll cant even do that?<br> I am not making payment again.<br> I phoned my bank to block your'll from debiting my account.<br> <br> Angry with service <br> a don't care attitude<br>

0
Replies (1)
Clientele Life
Clientele Life's reply12 Oct 2015, 08:38
Official
Hello Jeaninemoodley9,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Shanitha Hanuman

Service Recovery Supervisor