TR
Tshegofatso R
1 reviews | Active since Dec 2024
26 Apr 2026, 01:50
I have canceled my c...
I have canceled my contract with them now they have recreated the debichek mandate without my consent
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Replies (2)
Clientele Life's replyOfficial
26 Apr 2026, 11:23Dear Tshegofatso R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
Clientele Life's reply26 Apr 2026, 11:23
Official
Dear Tshegofatso R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
28 Apr 2026, 11:09Dear Tshegofatso R,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that your policy has been canceled and the cancellation process was explained. Please note that a refund of the premium deducted in April will be paid within 24-48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Recovery Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that your policy has been canceled and the cancellation process was explained. Please note that a refund of the premium deducted in April will be paid within 24-48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Recovery Specialist
Clientele Life
Clientele Life's reply28 Apr 2026, 11:09
Official
Dear Tshegofatso R,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that your policy has been canceled and the cancellation process was explained. Please note that a refund of the premium deducted in April will be paid within 24-48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Recovery Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that your policy has been canceled and the cancellation process was explained. Please note that a refund of the premium deducted in April will be paid within 24-48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Recovery Specialist
Clientele Life