S
Siyayivuyela

1 reviews | Active since Oct 2025

01 Oct 2025, 08:47

I have been getting ...

I have been getting good service even though my case hasn't been solved but I'm hoping they do

0
Replies (3)
Clientele Life
Clientele Life's reply01 Oct 2025, 09:43
Official
Dear Siyayivuyela,

Thank you for the feedback. We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply02 Oct 2025, 08:31
Official
Dear Siyayivuyela,

Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further.  Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards,  Market Conduct  
Clientele Life
Clientele Life's reply06 Oct 2025, 16:05
Official
Dear Siyayivuyela, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards,
 Market Conduct