T
Thembeka
1 reviews | Active since Oct 2025
22 Oct 2025, 12:11
I have a bad experie...
I have a bad experience with Clientele Life they don't give enough details based on their policies
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Replies (2)
Clientele Life's replyOfficial
22 Oct 2025, 13:37 Dear Thembeka,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply22 Oct 2025, 13:37
Official
Dear Thembeka,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
23 Oct 2025, 12:39Dear Thembeka T, Thank you for raising your concerns with us. We certify that we contacted you and informed you that the policy documents, which were sent to you via email as soon as the policy was captured, contained the information that was not clarified during the sales stage. Kindly note that we have also emailed the policy documents for both your Clientele Wealth Plan and your Clientele Funeral Dignity Plan.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply23 Oct 2025, 12:39
Official
Dear Thembeka T, Thank you for raising your concerns with us. We certify that we contacted you and informed you that the policy documents, which were sent to you via email as soon as the policy was captured, contained the information that was not clarified during the sales stage. Kindly note that we have also emailed the policy documents for both your Clientele Wealth Plan and your Clientele Funeral Dignity Plan.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life