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Ntando
1 reviews | Active since Aug 2026
22 Aug 2026, 08:13
I got ****med and th...
I got ****med and they approved debicheck without my concern
Helpful (0)
Replies (7)0
Replies (7)N
Ntando's updateReviewer Update
22 Aug 2026, 09:32I need full cancellation on my Clientele Perks subsription immediately. A debicheck was approved qith my permission and those workers from clientele had misleading information and lies. I've tried emailing them and calling them to try and cancel this subscription but I had no feedback this is pure ******* and their servive is nonsense
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Ntando's update22 Aug 2026, 09:32
Reviewer Update
I need full cancellation on my Clientele Perks subsription immediately. A debicheck was approved qith my permission and those workers from clientele had misleading information and lies. I've tried emailing them and calling them to try and cancel this subscription but I had no feedback this is pure ******* and their servive is nonsense
Clientele Life's replyOfficial
22 Aug 2026, 11:26Dear Ntando N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply22 Aug 2026, 11:26
Official
Dear Ntando N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
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Ntando's updateReviewer Update
25 Aug 2026, 06:28I'm so ****ed off that even when I have cancelled my policy of the clientele perks. The debicheck is still active, why are you guys still insisting on deducting my money? What's worse is that this whole debicheck was actived without my consent, I never agreed to it and I had no idea about it this whole time. After the cancellation I was told I need to pay for this month and next month. What the hell? This is bull****. I want no money deducted from my account. Take that money from your employee's salary because they gave me misleading information and were not truthful about everything. I can't suffer from their carelessness. I recieve little money that I depend on to take care of my toddler. If they'll be money ďeducted I'll need a refund ad soon as possible.
I've received a message that an investigator has been assigned to my query and a reference number and I'm still waiting for your call to investigate my issue.
I've received a message that an investigator has been assigned to my query and a reference number and I'm still waiting for your call to investigate my issue.
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Ntando's update25 Aug 2026, 06:28
Reviewer Update
I'm so ****ed off that even when I have cancelled my policy of the clientele perks. The debicheck is still active, why are you guys still insisting on deducting my money? What's worse is that this whole debicheck was actived without my consent, I never agreed to it and I had no idea about it this whole time. After the cancellation I was told I need to pay for this month and next month. What the hell? This is bull****. I want no money deducted from my account. Take that money from your employee's salary because they gave me misleading information and were not truthful about everything. I can't suffer from their carelessness. I recieve little money that I depend on to take care of my toddler. If they'll be money ďeducted I'll need a refund ad soon as possible.
I've received a message that an investigator has been assigned to my query and a reference number and I'm still waiting for your call to investigate my issue.
I've received a message that an investigator has been assigned to my query and a reference number and I'm still waiting for your call to investigate my issue.
Clientele Life's replyOfficial
09 Sept 2026, 10:49Dear Ntando,Thank you for raising your concerns and bringing this matter to our attention. The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Lungile Mathebula from our Market Conduct department has been in contact with you to provide the necessary feedback.You requested to cancel the policy and the cancellation of the debit order process was confirmed.We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply09 Sept 2026, 10:49
Official
Dear Ntando,Thank you for raising your concerns and bringing this matter to our attention. The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Lungile Mathebula from our Market Conduct department has been in contact with you to provide the necessary feedback.You requested to cancel the policy and the cancellation of the debit order process was confirmed.We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
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Ntando's updateReviewer Update
09 Sept 2026, 14:06Excuse me? I was never informed about a debicheck and secondly those sales agent approved it without me even knowing, thirdly in my phone I only have a message that says I have a debicheck that is on hold, I have no message confirming that I did approve the debicheck that sales agent or worker deleted it. She then proceeded to send an email to cancel the clientele perks subscription which I saw days after I called to cancel the subcription. That sales agent did all of this in the saying of "can I borrow your phone i wanna check something" after providing my bank number. And what's making it worse is that the sales agent said to me they'll be no money that will be deducted from my account
I only receive 370 sassa grant which I try to feed my toodler with I'm nit stupid to approve a debicheck while I'm recieving so little money to live. Do not make me go crazy assomblief. If there'll be money deducted on my account this month I'll be on your neck I promise you that
I only receive 370 sassa grant which I try to feed my toodler with I'm nit stupid to approve a debicheck while I'm recieving so little money to live. Do not make me go crazy assomblief. If there'll be money deducted on my account this month I'll be on your neck I promise you that
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Ntando's update09 Sept 2026, 14:06
Reviewer Update
Excuse me? I was never informed about a debicheck and secondly those sales agent approved it without me even knowing, thirdly in my phone I only have a message that says I have a debicheck that is on hold, I have no message confirming that I did approve the debicheck that sales agent or worker deleted it. She then proceeded to send an email to cancel the clientele perks subscription which I saw days after I called to cancel the subcription. That sales agent did all of this in the saying of "can I borrow your phone i wanna check something" after providing my bank number. And what's making it worse is that the sales agent said to me they'll be no money that will be deducted from my account
I only receive 370 sassa grant which I try to feed my toodler with I'm nit stupid to approve a debicheck while I'm recieving so little money to live. Do not make me go crazy assomblief. If there'll be money deducted on my account this month I'll be on your neck I promise you that
I only receive 370 sassa grant which I try to feed my toodler with I'm nit stupid to approve a debicheck while I'm recieving so little money to live. Do not make me go crazy assomblief. If there'll be money deducted on my account this month I'll be on your neck I promise you that
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Ntando's updateReviewer Update
09 Sept 2026, 14:12And also I've learnt from other people's complaints that these sales agent can approve a debicheck via ussd. That's how they approved mine. Learn to take you sales agents accountable with their actions because they lie and don't explain about that clientele perks will deducted a certain amount every month!!!!
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Ntando's update09 Sept 2026, 14:12
Reviewer Update
And also I've learnt from other people's complaints that these sales agent can approve a debicheck via ussd. That's how they approved mine. Learn to take you sales agents accountable with their actions because they lie and don't explain about that clientele perks will deducted a certain amount every month!!!!
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Ntando's updateReviewer Update
15 Sept 2026, 11:16Hello, must I beg for a feedback from you after my complain? Yesterday I recieved a message from you that you didn't recieve a payment from me. How is that even possible because I cancelled this clientele perks thing and asked for this debi check to be stopped/cancelled. Did you guys even cancel everything that I even requested? And please respond me as soon as possible before you guys recieve endless calls from me. I'd like to get reponses from the complains I wrote last week. Stop running away and take accountability
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Ntando's update15 Sept 2026, 11:16
Reviewer Update
Hello, must I beg for a feedback from you after my complain? Yesterday I recieved a message from you that you didn't recieve a payment from me. How is that even possible because I cancelled this clientele perks thing and asked for this debi check to be stopped/cancelled. Did you guys even cancel everything that I even requested? And please respond me as soon as possible before you guys recieve endless calls from me. I'd like to get reponses from the complains I wrote last week. Stop running away and take accountability