sB
sibusiso B
1 reviews | Active since Oct 2012
24 Jul 2019, 08:39
I gave a debit order date for a reason!!!!! stop doing what ever you wish to do with my bank account !!!!!
So clientele debits people's accounts when ever they feel its good for them or their company. when i took the policy is specifically stated when the debit order should go off but hey... this inconsiderate company goes and debit my account with the money reserved for other things...... if you dont want your monthly budget to be messed with stay away from this company!!!!!!!!!
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Replies (2)
Clientele Life's replyOfficial
24 Jul 2019, 09:48Dear sibusiso B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Life's reply24 Jul 2019, 09:48
Official
Dear sibusiso B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Life's replyOfficial
18 Sept 2019, 12:36Dear Sibusiso B
Thank you for raising your concerns and bringing this matter to our attention.
As per our telephonic discussion, we have explained the reasons for the early debit order. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust you will find this in order, however, should you need further assistance regarding concerns raised, please do contact us on *** or send us an email to ***.
Kind Regards,
Lindiwe Mabizela,
Service Recovery Specialist
Clientele Life's reply18 Sept 2019, 12:36
Official
Dear Sibusiso B
Thank you for raising your concerns and bringing this matter to our attention.
As per our telephonic discussion, we have explained the reasons for the early debit order. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust you will find this in order, however, should you need further assistance regarding concerns raised, please do contact us on *** or send us an email to ***.
Kind Regards,
Lindiwe Mabizela,
Service Recovery Specialist