MS
Mfundo Sandi-rusa
1 reviews | Active since Feb 2023
27 Feb 2023, 07:38
I don't want them again
Guys not happy with clientele, last year December a guy called me to re-knew my policy and I said yes. And they told me that I have won't R2000 ...I didn't get that but now in my policy they take the cover money R400 plus R200
I have been trying to cancel but they say yes and end same thing happened. Need help
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
27 Feb 2023, 09:31Dear Mfundo Sandi-rusa,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply27 Feb 2023, 09:31
Official
Dear Mfundo Sandi-rusa,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
27 Feb 2023, 11:36Dear Mfundo Sandi-rusa,
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also confirmed the type of cover you had with us. Furthermore, I have confirmed the query will be forwarded to our Compliance department and feedback will be provided within 7 working days. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also confirmed the type of cover you had with us. Furthermore, I have confirmed the query will be forwarded to our Compliance department and feedback will be provided within 7 working days. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply27 Feb 2023, 11:36
Official
Dear Mfundo Sandi-rusa,
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also confirmed the type of cover you had with us. Furthermore, I have confirmed the query will be forwarded to our Compliance department and feedback will be provided within 7 working days. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also confirmed the type of cover you had with us. Furthermore, I have confirmed the query will be forwarded to our Compliance department and feedback will be provided within 7 working days. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life