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Nomvula

1 reviews | Active since Dec 2024

10 Dec 2024, 13:28

I don't get help

I don't get help

0
Replies (2)
Clientele Life
Clientele Life's reply10 Dec 2024, 14:58
Official
Dear  Nomvula, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
       
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                
Yours sincerely, 

Judith Mboweni
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply10 Dec 2024, 15:44
Official
Dear Nomvula,

Thank you for giving us the opportunity to assist with your complaint. We confirm that we made contact with you to assist with your policies. We have informed you about the Royalty Benefits that are for free that are redeemable from the Clientele App. Kindly note that you have confirmed that you have opted to keep your Clientele Wealth Plan active. We would like to apologize for the inconvenience you have experienced. We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Yours sincerely,  Nonhlanhla NgwenyaService Support Specialist Clientele Life