L
Lena

1 reviews | Active since Jun 2025

27 Jun 2025, 13:27

I didn't get the rig...

I didn't get the right service

0
Replies (2)
Clientele Life
Clientele Life's reply27 Jun 2025, 14:16
Official
Dear Lena L,
We confirm receipt of the concerns raised and we would like to apologize for the inconvenience caused.
         
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply30 Jun 2025, 14:22
Official
Dear Lena L, 

Thank you for giving us the opportunity to assist with your complaint. We apologize for any inconvenience caused.  We confirm that we made contact with you to assist and provide feedback regarding the concerns raised.  As per our telephonic discussion with you, we have confirmed that your encashment request has been submitted for payment. Funds will reflect in to your bank account within 24 to 48 hours.  We trust you find this in order, however should you require any further assistance please feel free to contact us again.   Yours sincerely,  Nonhlanhla Ngwenya Service Support Specialist Clientele Life