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Ashley A

1 reviews | Active since Jun 2026

09 Jun 2026, 15:24

I didn't get the ass...

I didn't get the assistance I need and got different information from different agents

0
Replies (2)
Clientele Life
Clientele Life's reply09 Jun 2026, 15:27
Official
Dear Ashley,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and further assistance. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply11 Jun 2026, 15:18
Official
Dear Ashley A,

Thank you for raising your concerns and bringing this matter to our attention.
 
At the outset, we would like to apologise for any inconvenience this may have caused you and we assure you that necessary corrective measures will be taken.
 
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided by Lungile Mathebula from our Market Conduct department.
 
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so.
 
Regards,
 
Market Conduct